Terms of Service

Last updated: December 16, 2025

Overview

This website is operated by Grevo. Throughout the site, the terms "we", "us", and "our" refer to Grevo. Grevo offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

Any new features or tools added to the website shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store and digital services are hosted on secure, globally compliant e-commerce platforms that allow us to offer our products and services worldwide, including Egypt and the Middle East.

Section 1 – Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country or region of residence, or that you have obtained parental consent to use this site.
  • You may not use our products for any unlawful or unauthorized purpose, nor violate any local or international laws (including intellectual property laws).
  • You must not transmit any malicious code, viruses, or harmful data.
  • Any breach of these Terms will result in immediate termination of your access to our Services.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Credit card and payment information are always encrypted during transfer.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service or website content without our express written permission.

Section 3 – Accuracy and Timeliness of Information

  • We are not responsible if information available on this site is inaccurate, incomplete, or outdated.
  • All content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. You are responsible for monitoring changes on our site.

Section 4 – Modifications to Service and Prices

  • Prices for our products may change without prior notice.
  • We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice.
  • We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products or Services

  • Some products or services may be available exclusively online and in limited quantities. They are subject to our Return Policy.
  • We strive to display colors and product images as accurately as possible, but we cannot guarantee perfect display on all devices.
  • We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction, including Egypt and the Middle East, on a case-by-case basis.
  • All product descriptions and prices are subject to change at any time without notice.

Section 6 – Accuracy of Billing and Account Information

  • We reserve the right to refuse or cancel any order.
  • You agree to provide complete and accurate account and payment information for all transactions and to promptly update your details as needed.
  • For more details, please review our Return and Refund Policy.

Section 7 – Third-Party Services and Links

  • We may provide access to third-party tools or links that are not under our control.
  • You acknowledge that such tools are provided "as is" and "as available" without any warranty or endorsement.
  • We are not responsible for the content, accuracy, or practices of third-party websites.

Section 8 – Third-Party Authentication (Google OAuth)

Grevo offers the option to sign in or register using your Google account ("Google Sign-In"). By using Google Sign-In, you agree to the following:

  • You authorize Grevo to access basic profile information from your Google account, including your email address, name, and profile picture, solely for account creation and authentication purposes.
  • Your use of Google Sign-In is subject to Google's Terms of Service and Privacy Policy. You are responsible for reviewing and complying with Google's policies.
  • Grevo does not store your Google password and cannot access your Google account beyond the permissions you grant during sign-in.
  • You may revoke Grevo's access to your Google account at any time through your Google Account settings at myaccount.google.com/permissions.
  • If you disconnect Google Sign-In, you may lose access to your Grevo account unless you have set up an alternative login method (such as email/password).
  • Grevo is not responsible for any issues arising from Google's services, including service interruptions, changes to Google's authentication systems, or account suspensions by Google.
  • You represent that you have the authority to use the Google account you provide and that all information obtained through Google Sign-In is accurate.

Section 9 – User Content and Feedback

  • If you submit suggestions, ideas, or feedback to us, you agree that we may use them without restriction or compensation.
  • You must not post or transmit unlawful, offensive, or infringing material.
  • You are solely responsible for the accuracy and legality of any content you share through our Services.

Section 10 – Personal Information

Your submission of personal data through the website is governed by our Privacy Policy, which complies with international data protection standards and regional privacy laws (including Egypt and the Middle East).

Section 11 – Errors and Omissions

  • Occasionally, the site may contain typographical errors or outdated information.
  • We reserve the right to correct, update, or remove any inaccurate content at any time without notice.

Section 12 – Prohibited Uses

You are prohibited from using the website or its content for:

  • Any unlawful purpose;
  • Violating any applicable local or international laws;
  • Infringing intellectual property rights;
  • Uploading viruses or malicious code;
  • Harassing or discriminating against others;
  • Collecting data from other users without consent.

We reserve the right to terminate your access if you engage in any prohibited use.

Section 13 – Disclaimer of Warranties; Limitation of Liability

  • Our Services and products are provided "as is" and "as available" without warranties of any kind.
  • Grevo makes no guarantees that the Service will be uninterrupted, timely, or error-free.
  • We are not liable for any direct or indirect damages arising from your use of our Services or products, to the maximum extent permitted by law in Egypt and internationally.

Section 14 – Indemnification

You agree to indemnify and hold harmless Grevo, its affiliates, employees, and partners from any claims, losses, or damages arising from your violation of these Terms or applicable laws.

Section 15 – Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Section 16 – Termination

  • You may terminate this agreement at any time by ceasing to use our website.
  • If you violate any part of these Terms, we may immediately terminate your access without prior notice.

Section 17 – Governing Law

These Terms of Service and any related agreements are governed by and construed in accordance with the laws of the Arab Republic of Egypt, and where applicable, consistent with recognized international and regional laws across the Middle East.

Section 18 – Changes to Terms of Service

  • You can review the most current version of these Terms at any time on this page.
  • We reserve the right to modify or replace any part of these Terms at any time by posting updates on our website. Continued use of our website constitutes acceptance of such changes.

Section 19 – Contact Information

Questions about the Terms of Service should be directed to:

📩 support@grevo.io